Services

Call Centre Management

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services details

Don’t want to miss any calls from your customer, don’t worry, we are here for all your telephone needs.

IMC can support you after office hours, on all days including holidays.

IMC can be your extension every time you are closed to ensure no calls go unanswered.

Personalised greeting for each campaign.

State of the art contact centre management software.

Professional and multilingual staff.

Call recording and call reporting facility.

Results

  • Expand your services and gain maximum customer satisfaction.
  • Achieve great results.
  • Receive daily/weekly/monthly reports summarizing the calls, recording and much more!
  • Less than 5% abandoned call rate.