This to give compliments on great job done by Mr Vishnu Balachandran .

Mr.vishnu allocated to my vehicle breakdown (D65215 DXB ) under my name Joseph dilantha rodrigo.

He was very active & complicated the job quickly as possible. I am impressed with his communication skill & work knowledge.

From the time he allocated he was communicating given great peace of mind for me at that difficult time.with his skill I was so comfortable n relax.

Please conver my best wishes & keep up good work. Your company proud to have staff like him.all the best

Joseph Dilantha Rodrigo

The IMC service representatives who attended my call - Josin / sorry - can’t remember the names well - were very helpful and were willing to guide me to the Mall Security to discuss about how the vehicle can be towed away. They arranged the Recovery Truck for me.

John Kuriakose K

Naveed Mehmood came to restart my battery today. He was extremely helpful and it was a really easy experience! He met me outside and nothing was an issue for him.

He solved the issue straight away and it was so nice to deal with someone that was happy and positive! Thank you Naveed!

Victoria Bolger

My sincere apologies for the late email.

One late night after around 11:00 night on June 29 2019 your staff Mr Hamid Nazir was sent for my help with my car AD registered 82167

I really am so very thankful for his service. His Courteous behavior to me and my family at that time was so good. He was so very helpful.

I take this opportunity to thank you for your services and your support with the best staffs.

Jaimy Yohannan

This is just to give feedback about your colleague Shamshe Singh.

I called NGI to pull my car from my basement parking because it was not starting and Shamsher from IMC came to recover the car.

He did amazing job, the truck couldn’t go to the basement so he pushed the car until the ramp and then brought the truck to the bottom of the ramp and took the car up.

Very motivated and solution-driven, i really wanted to give good feedback about him.

Omar Cedrati

I just wanted to acknowledge Muhammad Usman Bashir for the service he provided me today. Muhammad came to my location quickly and helped me start my car because my car battery died. He was very knowledgeable and friendly. He even waited for me to test drive the car when he was finished to make sure my issue was resolved and I would not be stranded. He clearly takes good care of his customers.

Highly Appreciate the service extended to me by your Driver Mr Shamsher, he has handle the work smoothly and Sincerely done the work today Morning 1st September 2020.

I wish better future and continue the good work to all of your Customers.

Once again thank you Mr Shamsher for your good work.

May LORD preserve you all

Lissy Jenet Benjamin

I happened to have recovery service from your company last week and the service was delivered by the Ahmed Bilal bearing Truck no. H42884.

I would like to express my gratitude towards this excellent gentleman who not only assisted for recovery but also educated and guided me through the IMC phone application registration process.

I am extremely happy with your service and look forward to recommend it to friends and family.

Naveed Al Jabri

I would like to inform you that the service I received from IMC and Mr Ahmed Bilal, truck no. H42884 who picked up my car Mercedez ML 350 was excellent.

Following points was worthy of note

• As soon as IMC got the information, they recognized my number without any further details and confirmed that they will arrange pick up
• Within minutes Mr Bilal called me and confirmed his arrival and also arrived in exactly 40 minutes as he promised.
• It was easy to communicate with him as he knew English and also web savy as I could send my location on whats app
• Loading was done very quickly and he dropped the car in the workshop all on his own based on the whatsapp location.
• He was very friendly and fully followed the covid protocol

I would also like to thank the IMC for the complimentary service. Please let me know of your other paid services which I can use.

Sunil Kumar

To whom this may concern, I wanted to express my sincere gratitude and appreciation towards Mr. Shamsher who not only came extremely quickly to help me with my car but which was also very polite and courteous.

His driving was very respectful of my car, he was extremely nice to me too.

I wish more people would be like him!

Marion Huber

Today my car , Honda Civic, had its battery dead so I called Honda Service Center to send me roadside assistance.

Mr. Tareq Zaman was very helpful and always willing to answer questions about the cars situation after he fixed the battery and it was nice of him to give recommendation from his expertise about what to do incase this happens next.

Honda never surprises me with its humble employees and fast assistance.

Dana

My hired was delivered yesterday promptly in good condition. Naveed provided excellent service. Much appreciated. He was very professional and continuous.

Siven Tommy

Everything went perfectly! Incredibly punctual, friendly and a very fast customer service I found his service a 5 star experience. My car had an accident yesterday, so he arrived on time and in fact waited for me for couple minutes.

I would like to thank him for his professionalism!

Sandeep Kumar

I would like to thank you for fast solving the ignition failure problem I had this morning with my Lexus NX (abu Dhabi plates cat 9 nr. 90846)

I am long time customer of al futaim motors, with service contracts, previously with my RAV4 and Toyota Prado and currently with my Lexus.

I would also like to thank Mr. Hamid Nazir who attended the issue in a very professional and polite manner.

Theoharis Margaritidis

Just wanted to report a very good experience 2 days back with your company.

I requested for a roadside assistance & recovery truck to take my stranded car (Dubai M19590) to the workshop - truck driver Mr. Nadeem Akram (Truck No L44798) was extremely helpful & went out of his way to ensure it was a smooth experience for me.

Highly recommended!

Akhil

Thank you to *Vishnu Balachandran* for his outstanding service today with my broken down Range Rover Sport.

He arrived quickly as requested as we were stuck in the heat with no AC & I had my small daughter with me.

He also kept me updated with his ETA on Whatssap & offered to drive us to the nearest taxi. We had been stuck trying to start my car for 2 hours & Vishnu offered to buy us water.

Please give Vishnu a huge thank you from us. It takes nothing to be kind but unfortunately these days we don’t see it very often.

Delia Watts

I would like to pass a commendation for our towing today through Mr. Shamser Singh (IMC). Our car is KIA Sorrento U99120.

Very fast, efficient, knowledge, accomodating and very friendly.

It takes a simple employee like him for anyone to believe any brand.

Great job and definitely one of your asset.

I am writing to give my feedback of the service i received today from Mr Shamsher Singh, he was excellent, very professional, knowledagble polite and got me moving in less than 5 minutes. I can highly recommend him and am very pleased with the service i received today.

Fuad Hayek

Thank you for arranging the services for the pick up of my car.

Bikramjit Singh service was very prompt and professional. It was very punctual of him and helpful for the door to door service.

I wish him all the best and keep the good work on.

Hi there - on Tuesday I asked for roadside assistance via my insurer RSA. They sent me a gentleman named Vishnu Balachandran.

Just wanted to let you know Vishnu was extremely professional, answering all my questions and ensuring my car was dropped off at the garage of my choice.

It must not be easy working in the current heat and amid all the economic doom so I appreciate even more his friendly and professional demeanor.

Nicolas Parasie

I want to put in record about the services rendered by Mr Zaheer Abbas He recovered my vehicle from house Mankhool and dropped at Pal Auto He did his job with all his dedication, this reflects professional and well Groomed

Good English spoken.

Thank you and thanks Mr Zaheer

Lal Kanhaiya

Rashid took care of registering our vehicle today and was very professional in his service. His English skills are strong and he was able to communicate very effectively, both on the phone and in person. He was always on time and completed the service quickly. He deserves a raise!

Kirk Redwine

Mr Zulfiqar was there when my car was not working n he has given best service for my car toe n he is very pleasant n nice person.

I was happy to see n admire that your company has such great staff who care n support out of the way.   He is very decent,  respectful n nice person.

Amir

Firstly need to thank u & secondly I thank Bikramjit Singh from the bottom of my heart for quick response & very helpful & professional person. 

We wish all of you great life.

Dhiraj

I am extremely glad to tell that I had superb experience with the service provided by IMC and Hamid Nazir. He was extremely professional and carried out the job excellently. The behavior was outstanding. The condition of the car was great. He seemed extremely loyal to the company and had all the information about company policies and procedures.

I can say, Hamid is a valuable asset for IMC.

Tamour Ahmad

I am writing this to share a very pleasant and professional experience with your roadside assistance service. It was very prompt, organized and your driver, Mr Hamid Nazir was very well trained, courteous and helpful. He did a great job. Thanks for employing such good staff.

Jamshed Ali 

Today I requested the recovery service for my car and I was promptly and helpfully assisted by Mr. Hazrat. I’m very happy with his service as he was very helpful and polite throughout the entire process. Definitely recommend your services.

Adelina

I'd like to compliment one of your employees, Mr. Madeep Singh, for the excellent service he provided me today.

I have always been pleased with the service I receive From IMC. However, Mr. Mandeep's professionalism and ability to save my day and time quickly exceeded my expectations.

Abdulrazaq Ahmad